Sales Support
U.S.:+1-415-871-0703
U.K.:+44-203-289-4040
AUS.: +61-2-4786-0457
INDIA:+91-848-285-0837
Contact Us
We have an updated report [Version - 2023] available. Kindly sign up to get the sample of the report.
Semiconductor and Electronics industry

Asia-Pacific Interactive Voice Response Market 2019 by Manufacturers, Regions, Type and Application, Forecast to 2025

  • Purchase Options

 

Impact Analysis of Covid-19

The complete version of the REPORT will include the impact of the COVID-19, and anticipated change on the future outlook of the industry, by taking into the account the political, economic, social, and technological parameters.

In this report, the Asia-Pacific Interactive Voice Response market is valued at USD XX million in 2019 and is expected to reach USD XX million by the end of 2025, growing at a CAGR of XX% between 2019 and 2025.

Geographically, this report split Asia-Pacific into several key Regions, with sales (K Units), revenue (Million USD), market share and growth rate of Interactive Voice Response for these regions, from 2014 to 2025 (forecast), including
China
Japan
South Korea
Taiwan
India
Southeast Asia
Australia

Asia-Pacific Interactive Voice Response market competition by top manufacturers/players, with Interactive Voice Response sales volume, price, revenue (Million USD) and market share for each manufacturer/player; the top players including
inContact Inc.
Nuance Communications, Inc.
Genesys Telecommunication Laboratories, Inc.
8x8, Inc.
AT&T Inc.
Avaya
Aspect Software Parent, Inc.
24/7 Customer, Inc.
Verizon Communications Inc.
Five9, Inc.
Cisco Systems, Inc.
Convergys Corporation
West Corporation
IVR Lab
NewVoiceMedia

On the basis of product, this report displays the sales volume (K Units), revenue (Million USD), product price (USD/Unit), market share and growth rate of each type, primarily split into
Call Routing
Outbound
Self-Service

On the basis on the end users/applications, this report focuses on the status and outlook for major applications/end users, sales volume (K Units), market share and growth rate of Interactive Voice Response for each application, includin
BFSI
Travel and Hospitality
Pharma and Healthcare
Telecommunications
Government and Public Sector
Media, Retail, and E-Commerce
Others

Table of Contents

Asia-Pacific Interactive Voice Response Market Report 2019
1 Interactive Voice Response Overview
1.1 Product Overview and Scope of Interactive Voice Response
1.2 Classification of Interactive Voice Response by Product Category
1.2.1 Asia-Pacific Interactive Voice Response Market Size (Sales) Comparison by Types (2014-2025)
1.2.2 Asia-Pacific Interactive Voice Response Market Size (Sales) Market Share by Type (Product Category) in 2018
1.2.3 Call Routing
1.2.4 Outbound
1.2.5 Self-Service
1.3 Asia-Pacific Interactive Voice Response Market by Application/End Users
1.3.1 Asia-Pacific Interactive Voice Response Sales (Volume) and Market Share Comparison by Applications (2014-2025)
1.3.2 BFSI
1.3.3 Travel and Hospitality
1.3.4 Pharma and Healthcare
1.3.5 Telecommunications
1.3.6 Government and Public Sector
1.3.7 Media, Retail, and E-Commerce
1.3.8 Others
1.4 Asia-Pacific Interactive Voice Response Market by Region
1.4.1 Asia-Pacific Interactive Voice Response Market Size (Value) Comparison by Region (2014-2025)
1.4.2 China Status and Prospect (2014-2025)
1.4.3 Japan Status and Prospect (2014-2025)
1.4.4 South Korea Status and Prospect (2014-2025)
1.4.5 Taiwan Status and Prospect (2014-2025)
1.4.6 India Status and Prospect (2014-2025)
1.4.7 Southeast Asia Status and Prospect (2014-2025)
1.4.8 Australia Status and Prospect (2014-2025)
1.5 Asia-Pacific Market Size (Value and Volume) of Interactive Voice Response (2014-2025)
1.5.1 Asia-Pacific Interactive Voice Response Sales and Growth Rate (2014-2025)
1.5.2 Asia-Pacific Interactive Voice Response Revenue and Growth Rate (2014-2025)

2 Asia-Pacific Interactive Voice Response Competition by Players/Suppliers, Region, Type and Application
2.1 Asia-Pacific Interactive Voice Response Market Competition by Players/Suppliers
2.1.1 Asia-Pacific Interactive Voice Response Sales Volume and Market Share of Key Players/Suppliers (2014-2019)
2.1.2 Asia-Pacific Interactive Voice Response Revenue and Share by Players/Suppliers (2014-2019)
2.2 Asia-Pacific Interactive Voice Response (Volume and Value) by Type
2.2.1 Asia-Pacific Interactive Voice Response Sales and Market Share by Type (2014-2019)
2.2.2 Asia-Pacific Interactive Voice Response Revenue and Market Share by Type (2014-2019)
2.3 Asia-Pacific Interactive Voice Response (Volume) by Application
2.4 Asia-Pacific Interactive Voice Response (Volume and Value) by Region
2.4.1 Asia-Pacific Interactive Voice Response Sales and Market Share by Region (2014-2019)
2.4.2 Asia-Pacific Interactive Voice Response Revenue and Market Share by Region (2014-2019)

3 China Interactive Voice Response (Volume, Value and Sales Price)
3.1 China Interactive Voice Response Sales and Value (2014-2019)
3.1.1 China Interactive Voice Response Sales Volume and Growth Rate (2014-2019)
3.1.2 China Interactive Voice Response Revenue and Growth Rate (2014-2019)
3.1.3 China Interactive Voice Response Sales Price Trend (2014-2019)
3.2 China Interactive Voice Response Sales Volume and Market Share by Type
3.3 China Interactive Voice Response Sales Volume and Market Share by Application

4 Japan Interactive Voice Response (Volume, Value and Sales Price)
4.1 Japan Interactive Voice Response Sales and Value (2014-2019)
4.1.1 Japan Interactive Voice Response Sales Volume and Growth Rate (2014-2019)
4.1.2 Japan Interactive Voice Response Revenue and Growth Rate (2014-2019)
4.1.3 Japan Interactive Voice Response Sales Price Trend (2014-2019)
4.2 Japan Interactive Voice Response Sales Volume and Market Share by Type
4.3 Japan Interactive Voice Response Sales Volume and Market Share by Application

5 South Korea Interactive Voice Response (Volume, Value and Sales Price)
5.1 South Korea Interactive Voice Response Sales and Value (2014-2019)
5.1.1 South Korea Interactive Voice Response Sales Volume and Growth Rate (2014-2019)
5.1.2 South Korea Interactive Voice Response Revenue and Growth Rate (2014-2019)
5.1.3 South Korea Interactive Voice Response Sales Price Trend (2014-2019)
5.2 South Korea Interactive Voice Response Sales Volume and Market Share by Type
5.3 South Korea Interactive Voice Response Sales Volume and Market Share by Application

6 Taiwan Interactive Voice Response (Volume, Value and Sales Price)
6.1 Taiwan Interactive Voice Response Sales and Value (2014-2019)
6.1.1 Taiwan Interactive Voice Response Sales Volume and Growth Rate (2014-2019)
6.1.2 Taiwan Interactive Voice Response Revenue and Growth Rate (2014-2019)
6.1.3 Taiwan Interactive Voice Response Sales Price Trend (2014-2019)
6.2 Taiwan Interactive Voice Response Sales Volume and Market Share by Type
6.3 Taiwan Interactive Voice Response Sales Volume and Market Share by Application

7 India Interactive Voice Response (Volume, Value and Sales Price)
7.1 India Interactive Voice Response Sales and Value (2014-2019)
7.1.1 India Interactive Voice Response Sales Volume and Growth Rate (2014-2019)
7.1.2 India Interactive Voice Response Revenue and Growth Rate (2014-2019)
7.1.3 India Interactive Voice Response Sales Price Trend (2014-2019)
7.2 India Interactive Voice Response Sales Volume and Market Share by Type
7.3 India Interactive Voice Response Sales Volume and Market Share by Application

8 Southeast Asia Interactive Voice Response (Volume, Value and Sales Price)
8.1 Southeast Asia Interactive Voice Response Sales and Value (2014-2019)
8.1.1 Southeast Asia Interactive Voice Response Sales Volume and Growth Rate (2014-2019)
8.1.2 Southeast Asia Interactive Voice Response Revenue and Growth Rate (2014-2019)
8.1.3 Southeast Asia Interactive Voice Response Sales Price Trend (2014-2019)
8.2 Southeast Asia Interactive Voice Response Sales Volume and Market Share by Type
8.3 Southeast Asia Interactive Voice Response Sales Volume and Market Share by Application

9 Australia Interactive Voice Response (Volume, Value and Sales Price)
9.1 Australia Interactive Voice Response Sales and Value (2014-2019)
9.1.1 Australia Interactive Voice Response Sales Volume and Growth Rate (2014-2019)
9.1.2 Australia Interactive Voice Response Revenue and Growth Rate (2014-2019)
9.1.3 Australia Interactive Voice Response Sales Price Trend (2014-2019)
9.2 Australia Interactive Voice Response Sales Volume and Market Share by Type
9.3 Australia Interactive Voice Response Sales Volume and Market Share by Application

10 Asia-Pacific Interactive Voice Response Players/Suppliers Profiles and Sales Data
10.1 inContact Inc.
10.1.1 Company Basic Information, Manufacturing Base and Competitors
10.1.2 Interactive Voice Response Product Category, Application and Specification
10.1.2.1 Product A
10.1.2.2 Product B
10.1.3 inContact Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2014-2019)
10.1.4 Main Business/Business Overview
10.2 Nuance Communications, Inc.
10.2.1 Company Basic Information, Manufacturing Base and Competitors
10.2.2 Interactive Voice Response Product Category, Application and Specification
10.2.2.1 Product A
10.2.2.2 Product B
10.2.3 Nuance Communications, Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2014-2019)
10.2.4 Main Business/Business Overview
10.3 Genesys Telecommunication Laboratories, Inc.
10.3.1 Company Basic Information, Manufacturing Base and Competitors
10.3.2 Interactive Voice Response Product Category, Application and Specification
10.3.2.1 Product A
10.3.2.2 Product B
10.3.3 Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2014-2019)
10.3.4 Main Business/Business Overview
10.4 8x8, Inc.
10.4.1 Company Basic Information, Manufacturing Base and Competitors
10.4.2 Interactive Voice Response Product Category, Application and Specification
10.4.2.1 Product A
10.4.2.2 Product B
10.4.3 8x8, Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2014-2019)
10.4.4 Main Business/Business Overview
10.5 AT&T Inc.
10.5.1 Company Basic Information, Manufacturing Base and Competitors
10.5.2 Interactive Voice Response Product Category, Application and Specification
10.5.2.1 Product A
10.5.2.2 Product B
10.5.3 AT&T Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2014-2019)
10.5.4 Main Business/Business Overview
10.6 Avaya
10.6.1 Company Basic Information, Manufacturing Base and Competitors
10.6.2 Interactive Voice Response Product Category, Application and Specification
10.6.2.1 Product A
10.6.2.2 Product B
10.6.3 Avaya Interactive Voice Response Sales, Revenue, Price and Gross Margin (2014-2019)
10.6.4 Main Business/Business Overview
10.7 Aspect Software Parent, Inc.
10.7.1 Company Basic Information, Manufacturing Base and Competitors
10.7.2 Interactive Voice Response Product Category, Application and Specification
10.7.2.1 Product A
10.7.2.2 Product B
10.7.3 Aspect Software Parent, Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2014-2019)
10.7.4 Main Business/Business Overview
10.8 24/7 Customer, Inc.
10.8.1 Company Basic Information, Manufacturing Base and Competitors
10.8.2 Interactive Voice Response Product Category, Application and Specification
10.8.2.1 Product A
10.8.2.2 Product B
10.8.3 24/7 Customer, Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2014-2019)
10.8.4 Main Business/Business Overview
10.9 Verizon Communications Inc.
10.9.1 Company Basic Information, Manufacturing Base and Competitors
10.9.2 Interactive Voice Response Product Category, Application and Specification
10.9.2.1 Product A
10.9.2.2 Product B
10.9.3 Verizon Communications Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2014-2019)
10.9.4 Main Business/Business Overview
10.10 Five9, Inc.
10.10.1 Company Basic Information, Manufacturing Base and Competitors
10.10.2 Interactive Voice Response Product Category, Application and Specification
10.10.2.1 Product A
10.10.2.2 Product B
10.10.3 Five9, Inc. Interactive Voice Response Sales, Revenue, Price and Gross Margin (2014-2019)
10.10.4 Main Business/Business Overview
10.11 Cisco Systems, Inc.
10.12 Convergys Corporation
10.13 West Corporation
10.14 IVR Lab
10.15 NewVoiceMedia

11 Interactive Voice Response Manufacturing Cost Analysis
11.1 Interactive Voice Response Key Raw Materials Analysis
11.1.1 Key Raw Materials
11.1.2 Price Trend of Key Raw Materials
11.1.3 Key Suppliers of Raw Materials
11.1.4 Market Concentration Rate of Raw Materials
11.2 Proportion of Manufacturing Cost Structure
11.2.1 Raw Materials
11.2.2 Labor Cost
11.2.3 Manufacturing Expenses
11.3 Manufacturing Process Analysis of Interactive Voice Response

12 Industrial Chain, Sourcing Strategy and Downstream Buyers
12.1 Interactive Voice Response Industrial Chain Analysis
12.2 Upstream Raw Materials Sourcing
12.3 Raw Materials Sources of Interactive Voice Response Major Manufacturers in 2018
12.4 Downstream Buyers

13 Marketing Strategy Analysis, Distributors/Traders
13.1 Marketing Channel
13.1.1 Direct Marketing
13.1.2 Indirect Marketing
13.1.3 Marketing Channel Development Trend
13.2 Market Positioning
13.2.1 Pricing Strategy
13.2.2 Brand Strategy
13.2.3 Target Client
13.3 Distributors/Traders List

14 Market Effect Factors Analysis
14.1 Technology Progress/Risk
14.1.1 Substitutes Threat
14.1.2 Technology Progress in Related Industry
14.2 Consumer Needs/Customer Preference Change
14.3 Economic/Political Environmental Change

15 Asia-Pacific Interactive Voice Response Market Forecast (2019-2025)
15.1 Asia-Pacific Interactive Voice Response Sales Volume, Revenue and Price Forecast (2019-2025)
15.1.1 Asia-Pacific Interactive Voice Response Sales Volume and Growth Rate Forecast (2019-2025)
15.1.2 Asia-Pacific Interactive Voice Response Revenue and Growth Rate Forecast (2019-2025)
15.1.3 Asia-Pacific Interactive Voice Response Price and Trend Forecast (2019-2025)
15.2 Asia-Pacific Interactive Voice Response Sales Volume, Revenue and Growth Rate Forecast by Region (2019-2025)
15.2.1 Asia-Pacific Interactive Voice Response Sales Volume and Growth Rate Forecast by Region (2019-2025)
15.2.2 Asia-Pacific Interactive Voice Response Revenue and Growth Rate Forecast by Region (2019-2025)
15.2.3 China Interactive Voice Response Sales, Revenue and Growth Rate Forecast (2019-2025)
15.2.4 Japan Interactive Voice Response Sales, Revenue and Growth Rate Forecast (2019-2025)
15.2.5 South Korea Interactive Voice Response Sales, Revenue and Growth Rate Forecast (2019-2025)
15.2.6 Taiwan Interactive Voice Response Sales, Revenue and Growth Rate Forecast (2019-2025)
15.2.7 India Interactive Voice Response Sales, Revenue and Growth Rate Forecast (2019-2025)
15.2.8 Southeast Asia Interactive Voice Response Sales, Revenue and Growth Rate Forecast (2019-2025)
15.2.9 Australia Interactive Voice Response Sales, Revenue and Growth Rate Forecast (2019-2025)
15.3 Asia-Pacific Interactive Voice Response Sales, Revenue and Price Forecast by Type (2019-2025)
15.3.1 Asia-Pacific Interactive Voice Response Sales Forecast by Type (2019-2025)
15.3.2 Asia-Pacific Interactive Voice Response Revenue Forecast by Type (2019-2025)
15.3.3 Asia-Pacific Interactive Voice Response Price Forecast by Type (2019-2025)
15.4 Asia-Pacific Interactive Voice Response Sales Forecast by Application (2019-2025)

16 Research Findings and Conclusion

17 Appendix
17.1 Methodology/Research Approach
17.1.1 Research Programs/Design
17.1.2 Market Size Estimation
17.1.3 Market Breakdown and Data Triangulation
17.2 Data Source
17.2.1 Secondary Sources
17.2.2 Primary Sources
17.3 Disclaimer


 

  • Purchase Options

  • Happy To Assist You

Frequently Asked Questions

The report efficiently evaluates the market from various dimensions to deliver an end-product that is informative, elaborate, and accurate and includes detailed market segmentation, regional analysis, and competitive landscape of the industry.
The report efficiently evaluates the current market size and provides industry forecast. The market was valued at xx Million US$ in 2019, and is expected to grow at a CAGR of xx% during the period 2020-2027.
The report efficiently evaluates the current market size and provides forecast for the industry in terms of Value (US$ Mn) and Volume (Thousands Units).
Market is segmented by Types, Applications, Technology, End-use Industries, and Regions.
The report presents the current market size, and market forecast, market opportunities, key drivers and restraints, regulatory scenario, industry trend, PESTLE analysis, PORTER’s analysis, new product approvals/launch, promotion and marketing initiatives, pricing analysis, competitive landscape which help businesses in decision making. The analysis data is based on current and historical market trends which help in investment related decisions.
Custom research is crucial components of the business strategy which helps any organization to gain insight into specific business sector, aligned with specific area of interest. Thus, SMI offers more accurate, pragmatic, and actionable information specifically tailored to suit your business needs.

Get In Touch

In search of customized market research solution? We are here to help you. Contact us.

Contact us