Summary
The global Itsm Market is expected to witness a CAGR of xx% over the forecast period 2020-2026 and is expected to reach US$ xx million in 2026, from US$ xx million in 2019.
The Itsm Market report highlights product development and growth strategies such as merger and acquisition adopted by market players along with SWOT Analysis, PEST and Porter’s Five Forces analyses of the Itsm Market, which highlight the strengths, weaknesses, opportunities, and commination of key companies. Moreover, the report offers two distinct market forecasts, one from the perspective of the producer and another from that of the consumer.
The various contributors involved in the value chain of the product include manufacturers, suppliers, distributors, intermediaries, and customers.
The Key Manufacturers covered in this Report:-
- BMC Software
- Broadcom
- Servicenow
- Cherwell Software
- HPE
- Citrix Systems
- Axios Systems
- IBM
- Heat Software
- Hornbill
By the Product Type, the market is primarily segmented into:
- Service portfolio management
- Configuration and change management
- Service desk software
- Operations and performance management
- Dashboard, reporting, and analytics
By Applications, the market is segmented into:
- Banking, Financial Services, and Insurance (BFSI)
- Telecommunication and IT
- Healthcare and life sciences
- Retail and Consumer Packaged Goods (CPG)
- Government and public sector
- Energy and utilities
- Travel and hospitality
- Manufacturing
- Education
The Report covers the following Regions:
- North America
- United States
- Canada
- Mexico
- Asia Pacific
- China
- Japan
- South Korea
- India
- Australia
- Indonesia
- Thailand
- Malaysia
- Philippines
- Vietnam
- Europe
- Germany
- France
- UK
- Italy
- Russia
- Central & South America
- Middle East & Africa
- Turkey
- GCC Countries
- Egypt
- South Africa
Objective of the Itsm Market Report:
- To assess the size of the market by value and volume
- Analyze the Itsm Market in terms of regions and major countries
- Highlight recent developments and trends in the market
- Offer perceptive data regarding major market players in terms of key developments, strategies, and product portfolio
- Determine share of the Itsm Market in terms of various segments such as by product type, application, and end-user
- Offer accurate projection of the market for the forecast period using state-of –the-art tools and the current primary and secondary research approaches
- Discuss major factors that impact growth of the Itsm Market
The Itsm Market engages the readers with all pivotal approaches to understand their position in the industry based on revenue or sales growth. The report efficiently evaluates the Itsm Market from various dimensions to deliver an end-product that is informative, elaborate, and accurate and includes detailed market segmentation, regional analysis, and competition in the market. The information in the report is backed by annual company reports, financial reports, press releases, regulatory databases, government documents, and statistical databases.
For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Key Stakeholders:
- Material suppliers/wholesalers
- Market Distributors/traders
- Regulatory bodies
- Research organizations, and consulting firms
- Commercial research & developments (R&D)
- Trade associations and industry bodies
- Importers and exporters
- End-use industries
Available Customizations:
Custom research is one of the most crucial components of the business strategy that helps an organization gain insight into specific business sector, aligned with its specific area of interest. Thus, SMI offers more accurate, pragmatic, and actionable information specifically tailored to suit your business needs.
Table of Contents
ITSM Market Report by Company, Regions, Types and Applications, Global Status and Forecast to 2025
1 Industry Overview of ITSM
1.1 ITSM Market Overview
1.1.1 ITSM Product Scope
1.1.2 Market Status and Outlook
1.2 Global ITSM Market Size and Analysis by Regions
1.2.1 North America
1.2.2 Europe
1.2.3 China
1.2.4 Rest of Asia Pacific
1.2.5 Central & South America
1.2.6 Middle East & Africa
1.3 ITSM Market by Type
1.3.1 Global ITSM Revenue (Million US$) and Growth Comparison by Type (2014-2025)
1.3.2 Global ITSM Revenue Market Share by Type in 2018
1.3.3 Service portfolio management
1.3.4 Configuration and change management
1.3.5 Service desk software
1.3.6 Operations and performance management
1.3.7 Dashboard, reporting, and analytics
1.4 ITSM Market by End Users/Application
1.4.1 Banking, Financial Services, and Insurance (BFSI)
1.4.2 Telecommunication and IT
1.4.3 Healthcare and life sciences
1.4.4 Retail and Consumer Packaged Goods (CPG)
1.4.5 Government and public sector
1.4.6 Energy and utilities
1.4.7 Travel and hospitality
1.4.8 Manufacturing
1.4.9 Education
2 Global ITSM Competition Analysis by Players
2.1 Global ITSM Market Size (Million US$) by Players (2014-2019)
2.2 Competitive Status
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 Mergers & Acquisitions, Expansion Plans
3 Company (Top Players) Profiles and Key Data
3.1 BMC Software
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 ITSM Revenue (Value) (2014-2019)
3.1.5 Recent Developments
3.2 Broadcom
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 ITSM Revenue (Value) (2014-2019)
3.2.5 Recent Developments
3.3 Servicenow
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 ITSM Revenue (Value) (2014-2019)
3.3.5 Recent Developments
3.4 Cherwell Software
3.4.1 Company Profile
3.4.2 Main Business/Business Overview
3.4.3 Products, Services and Solutions
3.4.4 ITSM Revenue (Value) (2014-2019)
3.4.5 Recent Developments
3.5 HPE
3.5.1 Company Profile
3.5.2 Main Business/Business Overview
3.5.3 Products, Services and Solutions
3.5.4 ITSM Revenue (Value) (2014-2019)
3.5.5 Recent Developments
3.6 Citrix Systems
3.6.1 Company Profile
3.6.2 Main Business/Business Overview
3.6.3 Products, Services and Solutions
3.6.4 ITSM Revenue (Value) (2014-2019)
3.6.5 Recent Developments
3.7 Axios Systems
3.7.1 Company Profile
3.7.2 Main Business/Business Overview
3.7.3 Products, Services and Solutions
3.7.4 ITSM Revenue (Value) (2014-2019)
3.7.5 Recent Developments
3.8 IBM
3.8.1 Company Profile
3.8.2 Main Business/Business Overview
3.8.3 Products, Services and Solutions
3.8.4 ITSM Revenue (Value) (2014-2019)
3.8.5 Recent Developments
3.9 Heat Software
3.9.1 Company Profile
3.9.2 Main Business/Business Overview
3.9.3 Products, Services and Solutions
3.9.4 ITSM Revenue (Value) (2014-2019)
3.9.5 Recent Developments
3.10 Hornbill
3.10.1 Company Profile
3.10.2 Main Business/Business Overview
3.10.3 Products, Services and Solutions
3.10.4 ITSM Revenue (Value) (2014-2019)
3.10.5 Recent Developments
4 Global ITSM Market Size by Type and Application (2014-2019)
4.1 Global ITSM Market Size by Type (2014-2019)
4.2 Global ITSM Market Size by Application (2014-2019)
4.3 Potential Application of ITSM in Future
4.4 Top Consumer/End Users of ITSM
5 North America ITSM Development Status and Outlook
5.1 North America ITSM Market Size (2014-2019)
5.2 North America ITSM Market Size and Market Share by Players (2014-2019)
5.3 North America ITSM Market Size by Application (2014-2019)
6 Europe ITSM Development Status and Outlook
6.1 Europe ITSM Market Size (2014-2019)
6.2 Europe ITSM Market Size and Market Share by Players (2014-2019)
6.3 Europe ITSM Market Size by Application (2014-2019)
7 China ITSM Development Status and Outlook
7.1 China ITSM Market Size (2014-2019)
7.2 China ITSM Market Size and Market Share by Players (2014-2019)
7.3 China ITSM Market Size by Application (2014-2019)
8 Rest of Asia Pacific ITSM Development Status and Outlook
8.1 Rest of Asia Pacific ITSM Market Size (2014-2019)
8.2 Rest of Asia Pacific ITSM Market Size and Market Share by Players (2014-2019)
8.3 Rest of Asia Pacific ITSM Market Size by Application (2014-2019)
9 Central & South America ITSM Development Status and Outlook
9.1 Central & South America ITSM Market Size (2014-2019)
9.2 Central & South America ITSM Market Size and Market Share by Players (2014-2019)
9.3 Central & South America ITSM Market Size by Application (2014-2019)
10 Middle East & Africa ITSM Development Status and Outlook
10.1 Middle East & Africa ITSM Market Size (2014-2019)
10.2 Middle East & Africa ITSM Market Size and Market Share by Players (2014-2019)
10.3 Middle East & Africa ITSM Market Size by Application (2014-2019)
11 Market Forecast by Regions and Application (2019-2025)
11.1 Global ITSM Market Size by Regions (2019-2025)
11.1.1 North America ITSM Revenue and Growth Rate (2019-2025)
11.1.2 Europe ITSM Revenue and Growth Rate (2019-2025)
11.1.3 China ITSM Revenue and Growth Rate (2019-2025)
11.1.4 Rest of Asia Pacific ITSM Revenue and Growth Rate (2019-2025)
11.1.5 Central & South America ITSM Revenue and Growth Rate (2019-2025)
11.1.6 Middle East & Africa ITSM Revenue and Growth Rate (2019-2025)
11.2 Global ITSM Market Size by Application (2019-2025)
11.3 The Market Drivers in Future
12 ITSM Market Dynamics
12.1 Industry Trends
12.2 Market Drivers
12.3 Market Challenges
12.4 Porters Five Forces Analysis
13 Research Finding /Conclusion
14 Methodology and Data Source
14.1 Methodology/Research Approach
14.1.1 Research Programs/Design
14.1.2 Market Size Estimation
14.1.3 Market Breakdown and Data Triangulation
14.2 Data Source
14.2.1 Secondary Sources
14.2.2 Primary Sources
14.3 Disclaimer
14.4 Author List
List of Table
List of Tables and Figures
Figure Global ITSM Market Size (Million USD) Status and Outlook (2014-2025)
Table Global ITSM Market Size (Million USD) and Growth Rate by Regions (2014-2025)
Figure Global ITSM Market Share by Regions (2014-2019)
Figure North America ITSM Market Size (Million USD) and Growth Rate (2014-2019)
Figure Europe ITSM Market Size (Million USD) and Growth Rate (2014-2019)
Figure China ITSM Market Size (Million USD) and Growth Rate (2014-2019)
Figure Rest of Asia Pacific ITSM Market Size (Million USD) and Growth Rate (2014-2019)
Figure Central & South America ITSM Market Size (Million USD) and Growth Rate (2014-2019)
Figure Middle East & Africa ITSM Market Size (Million USD) and Growth Rate (2014-2019)
Figure Global ITSM Market Share by Type in 2018 & 2025
Figure Service portfolio management Market Size (Million USD) and Growth Rate (2014-2019)
Figure Configuration and change management Market Size (Million USD) and Growth Rate (2014-2019)
Figure Service desk software Market Size (Million USD) and Growth Rate (2014-2019)
Figure Operations and performance management Market Size (Million USD) and Growth Rate (2014-2019)
Figure Dashboard, reporting, and analytics Market Size (Million USD) and Growth Rate (2014-2019)
Table Global ITSM Market Size (Million US$) Comparison by Application (2014-2025)
Figure Global ITSM Market Share by Application in 2018 & 2025
Figure ITSM Market Size (Million USD) and Growth Rate in Banking, Financial Services, and Insurance (BFSI) (2014-2019)
Figure ITSM Market Size (Million USD) and Growth Rate in Telecommunication and IT (2014-2019)
Figure ITSM Market Size (Million USD) and Growth Rate in Healthcare and life sciences (2014-2019)
Figure ITSM Market Size (Million USD) and Growth Rate in Retail and Consumer Packaged Goods (CPG) (2014-2019)
Figure ITSM Market Size (Million USD) and Growth Rate in Government and public sector (2014-2019)
Figure ITSM Market Size (Million USD) and Growth Rate in Energy and utilities (2014-2019)
Figure ITSM Market Size (Million USD) and Growth Rate in Travel and hospitality (2014-2019)
Figure ITSM Market Size (Million USD) and Growth Rate in Manufacturing (2014-2019)
Figure ITSM Market Size (Million USD) and Growth Rate in Education (2014-2019)
Table Global ITSM Revenue (Million US$) by Players (2014-2019)
Table Global ITSM Revenue Market Share by Players (2014-2019)
Eigure ITSM Market Size Share by Players in 2018
Table Global ITSM Manufacturers Market Concentration Ratio (CR5 and HHI)
Figure Global Top 5 Players ITSM Market Share in 2018
Figure Global Top 10 Players ITSM Market Share in 2018
Table ITSM Key Players Product/Service
Table Mergers & Acquisitions, Expansion Plans
Table BMC Software Basic Information List
Table BMC Software Description and Business Overview
Table BMC Software ITSM Products, Services and Solutions
Table Revenue (Million US$) in ITSM Business of BMC Software (2014-2019)
Table BMC Software ITSM Recent Developments
Table Broadcom Basic Information List
Table Broadcom Description and Business Overview
Table Broadcom ITSM Products, Services and Solutions
Table Revenue (Million US$) in ITSM Business of Broadcom (2014-2019)
Table Broadcom ITSM Recent Developments
Table Servicenow Basic Information List
Table Servicenow Description and Business Overview
Table Servicenow ITSM Products, Services and Solutions
Table Revenue (Million US$) in ITSM Business of Servicenow (2014-2019)
Table Servicenow ITSM Recent Developments
Table Cherwell Software Basic Information List
Table Cherwell Software Description and Business Overview
Table Cherwell Software ITSM Products, Services and Solutions
Table Revenue (Million US$) in ITSM Business of Cherwell Software (2014-2019)
Table Cherwell Software ITSM Recent Developments
Table HPE Basic Information List
Table HPE Description and Business Overview
Table HPE ITSM Products, Services and Solutions
Table Revenue (Million US$) in ITSM Business of HPE (2014-2019)
Table HPE ITSM Recent Developments
Table Citrix Systems Basic Information List
Table Citrix Systems Description and Business Overview
Table Citrix Systems ITSM Products, Services and Solutions
Table Revenue (Million US$) in ITSM Business of Citrix Systems (2014-2019)
Table Citrix Systems ITSM Recent Developments
Table Axios Systems Basic Information List
Table Axios Systems Description and Business Overview
Table Axios Systems ITSM Products, Services and Solutions
Table Revenue (Million US$) in ITSM Business of Axios Systems (2014-2019)
Table Axios Systems ITSM Recent Developments
Table IBM Basic Information List
Table IBM Description and Business Overview
Table IBM ITSM Products, Services and Solutions
Table Revenue (Million US$) in ITSM Business of IBM (2014-2019)
Table IBM ITSM Recent Developments
Table Heat Software Basic Information List
Table Heat Software Description and Business Overview
Table Heat Software ITSM Products, Services and Solutions
Table Revenue (Million US$) in ITSM Business of Heat Software (2014-2019)
Table Heat Software ITSM Recent Developments
Table Hornbill Basic Information List
Table Hornbill Description and Business Overview
Table Hornbill ITSM Products, Services and Solutions
Table Revenue (Million US$) in ITSM Business of Hornbill (2014-2019)
Table Hornbill ITSM Recent Developments
Table Global ITSM Market Size by Type (2014-2019) (Million US$)
Figure Global ITSM Revenue Market Share by Type in 2018
Table Global ITSM Market Size by Application (2014-2019) (Million US$)
Figure Global ITSM Revenue Market by Application in 2018
Table Top Consumer/End Users of ITSM
Figure North America ITSM Market Size and Growth Rate(2014-2019) (Million USD)
Table North America ITSM Market Size by Players (2014-2019)(Million US$)
Figure North America ITSM Market Size Share by Players in 2018
Table North America ITSM Market Size by Application (2014-2019) (Million US$)
Figure North America ITSM Revenue Market Share by Application (2014-2019)
Figure North America ITSM Market Size Share by Application in 2018
Figure Europe ITSM Market Size and Growth Rate(2014-2019) (Million USD)
Table Europe ITSM Market Size by Players (2014-2019)(Million US$)
Figure Europe ITSM Market Size Share by Players in 2018
Table Europe ITSM Market Size by Application (2014-2019) (Million US$)
Figure Europe ITSM Revenue Market Share by Application (2014-2019)
Figure Europe ITSM Market Size Share by Application in 2018
Figure China ITSM Market Size and Growth Rate(2014-2019) (Million USD)
Table China ITSM Market Size by Players (2014-2019)(Million US$)
Figure China ITSM Market Size Share by Players in 2018
Table China ITSM Market Size by Application (2014-2019) (Million US$)
Figure China ITSM Revenue Market Share by Application (2014-2019)
Figure China ITSM Market Size Share by Application in 2018
Figure Rest of Asia Pacific ITSM Market Size and Growth Rate(2014-2019) (Million USD)
Table Rest of Asia Pacific ITSM Market Size by Players (2014-2019)(Million US$)
Figure Rest of Asia Pacific ITSM Market Size Share by Players in 2018
Table Rest of Asia Pacific ITSM Market Size by Application (2014-2019) (Million US$)
Figure Rest of Asia Pacific ITSM Revenue Market Share by Application (2014-2019)
Figure Rest of Asia Pacific ITSM Market Size Share by Application in 2018
Figure Central & South America ITSM Market Size and Growth Rate(2014-2019) (Million USD)
Table Central & South America ITSM Market Size by Players (2014-2019)(Million US$)
Figure Central & South America ITSM Market Size Share by Players in 2018
Table Central & South America ITSM Market Size by Application (2014-2019) (Million US$)
Figure Central & South America ITSM Revenue Market Share by Application (2014-2019)
Figure Central & South America ITSM Market Size Share by Application in 2018
Figure Middle East & Africa ITSM Market Size and Growth Rate(2014-2019) (Million USD)
Table Middle East & Africa ITSM Market Size by Players (2014-2019)(Million US$)
Figure Middle East & Africa ITSM Market Size Share by Players in 2018
Table Middle East & Africa ITSM Market Size by Application (2014-2019) (Million US$)
Figure Middle East & Africa ITSM Revenue Market Share by Application (2014-2019)
Figure Middle East & Africa ITSM Market Size Share by Application in 2018
Figure Global ITSM Market Size and Growth Rate (Value) (2019-2025) (Million US$)
Table Global ITSM Market Size by Regions (2019-2025) (Million US$)
Figure Global ITSM Market Size Share by Regions (2019-2025)
Figure Global ITSM Market Size Share by Regions in 2025
Figure North America ITSM Revenue (Million USD) and Growth Rate (2019-2025)
Figure Europe ITSM Revenue (Million USD) and Growth Rate (2019-2025)
Figure China ITSM Revenue (Million USD) and Growth Rate (2019-2025)
Figure Rest of Asia Pacific ITSM Revenue (Million USD) and Growth Rate (2019-2025)
Figure Central & South America ITSM Revenue (Million USD) and Growth Rate (2019-2025)
Figure Middle East & Africa ITSM Revenue (Million USD) and Growth Rate (2019-2025)
Table Global ITSM Market Size by Application (2019-2025) (Million USD)
Figure Global ITSM Market Size by Application (2019-2025)
Figure Global ITSM Market Size by Application in 2025
Table Global ITSM Market Size by Type (2019-2025) (Million US$)
Figure Global ITSM Market Size by Type (2019-2025)
Figure Global ITSM Market Size by Type in 2025
Table Market Top Trends
Table Key Drivers: Impact Analysis (2019-2025)
Table Key Challenges
Figure Porter's Five Forces Analysis
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources
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