Summary
The global Salesforce Services Market is expected to witness a CAGR of xx% over the forecast period 2020-2026 and is expected to reach US$ xx million in 2026, from US$ xx million in 2019.
Overview
Salesforce is a great cloud computing solution as a software (PaaS) business that focuses on client relationship management (CRM) through its Salesforce cloud platform. Salesforce's integrated services enable companies to utilize cloud technologies to streamline their business processes and activities. These are some of the common services provided by Salesforce: Customer Relationship Management, Salesforce Data Analytics, Salesforce Knowledge Warehouse, Salesforce Leads, Salesforce Navigator, Salesforce OptiX, and Salesforce Marketing. The global Salesforce services market focuses on six regions namely North America, Latin America, Europe, Asia Pacific, Middle East, and Africa.
Market Drivers
Increasing adoption of Salesforce services in small- and medium-sized enterprises (SMEs) is expected to drive growth of the global Salesforce services market during the forecast period. Many SMEs are increasingly partnering with Salesforce service providers, in order to adopt these services. For instance, in September 2019, Mahindra & Mahindra partnered with Salesforce, a CRM firm, to digitize the customer experience value chain. Similarly, in February 2020, Cognizant acquired Code Zero Consulting, a U.S.-based cloud consulting company, to enhance its expertise in Salesforce platform advisory. Thus, such factors are expected to drive growth of the global Salesforce services market during the forecast period. Furthermore, rapid growth of banking, financial services, and insurance (BFSI) sector is expected to propel the global Salesforce services market growth over the forecast period.
Market Restraint
High cost associated with the adoption of these services is expected to hamper the global Salesforce services market growth over the forecast period.
Regional Insights
Among regions, North America is expected to witness significant growth in the global Salesforce services market during the forecast period. This is owing to rapid adoption of CRM services in various sectors across the region. Furthermore, Asia Pacific is expected to register a robust growth rate over the forecast period, owing to increasing IT expenditure in numerous industries.
Competitive Landscape
Major companies involved in the global Salesforce services market are IBM Corporation, Cognizant, Microsoft, Capgemini, PwC, Strategic Growth, Persistent Systems, HCL Technologies Limited, Wipro, Infosys, Tech Mahindra, Tata Consultancy Services, and Accenture plc.
For instance, in January 2021, Accenture plc partnered with Salesforce.com Inc. to provide corporate clients with the real-time and historical environment, government, and social data.
The Salesforce Services Market report highlights product development and growth strategies such as merger and acquisition adopted by market players along with SWOT Analysis, PEST and Porter’s Five Forces analyses of the Salesforce Services Market, which highlight the strengths, weaknesses, opportunities, and commination of key companies. Moreover, the report offers two distinct market forecasts, one from the perspective of the producer and another from that of the consumer.
The various contributors involved in the value chain of the product include manufacturers, suppliers, distributors, intermediaries, and customers.
The Key Manufacturers covered in this Report:-
- Accenture PLC
- IBM Corporation
- Deloitte Touche Tohmatsu Limited
- Capgemini
- Cognizant
- DXC Technology
- NTT DATA Corporation
- Wipro
- Infosys Limited
- Tech Mahindra Limited
- Tata Consultancy Services
- Fujitsu Limited
- HCL Technologies Limited
- Persistent Systems
- PwC
- Strategic Growth
- SLALOM LLC
- Simplus
- VirtusaPolaris
- Strategic Growth
By the Product Type, the market is primarily segmented into:
- Planning
- Implementation
- Manage
By Applications, the market is segmented into:
- Financial Services
- Retail
- Medicine
- Other
The Report covers the following Regions:
- North America
- United States
- Canada
- Mexico
- Asia Pacific
- China
- Japan
- South Korea
- India
- Australia
- Indonesia
- Thailand
- Malaysia
- Philippines
- Vietnam
- Europe
- Germany
- France
- UK
- Italy
- Russia
- Central & South America
- Middle East & Africa
- Turkey
- GCC Countries
- Egypt
- South Africa
Objective of the Salesforce Services Market Report:
- To assess the size of the market by value and volume
- Analyze the Salesforce Services Market in terms of regions and major countries
- Highlight recent developments and trends in the market
- Offer perceptive data regarding major market players in terms of key developments, strategies, and product portfolio
- Determine share of the Salesforce Services Market in terms of various segments such as by product type, application, and end-user
- Offer accurate projection of the market for the forecast period using state-of –the-art tools and the current primary and secondary research approaches
- Discuss major factors that impact growth of the Salesforce Services Market
The Salesforce Services Market engages the readers with all pivotal approaches to understand their position in the industry based on revenue or sales growth. The report efficiently evaluates the Salesforce Services Market from various dimensions to deliver an end-product that is informative, elaborate, and accurate and includes detailed market segmentation, regional analysis, and competition in the market. The information in the report is backed by annual company reports, financial reports, press releases, regulatory databases, government documents, and statistical databases.
For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Key Stakeholders:
- Material suppliers/wholesalers
- Market Distributors/traders
- Regulatory bodies
- Research organizations, and consulting firms
- Commercial research & developments (R&D)
- Trade associations and industry bodies
- Importers and exporters
- End-use industries
Available Customizations:
Custom research is one of the most crucial components of the business strategy that helps an organization gain insight into specific business sector, aligned with its specific area of interest. Thus, SMI offers more accurate, pragmatic, and actionable information specifically tailored to suit your business needs.
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