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Summary
The global Service Delivery Automation Market is expected to witness a CAGR of xx% over the forecast period 2020-2026 and is expected to reach US$ xx million in 2026, from US$ xx million in 2019.
The Service Delivery Automation Market report highlights product development and growth strategies such as merger and acquisition adopted by market players along with SWOT Analysis, PEST and Porter’s Five Forces analyses of the Service Delivery Automation Market, which highlight the strengths, weaknesses, opportunities, and commination of key companies. Moreover, the report offers two distinct market forecasts, one from the perspective of the producer and another from that of the consumer.
The various contributors involved in the value chain of the product include manufacturers, suppliers, distributors, intermediaries, and customers.
The Key Manufacturers covered in this Report:-
- IBM
- Uipath SRL
- Ipsoft
- Blue Prism
- Xerox
- Nice Systems
- Celaton Limited
- Openspan
- Automation Anywhere
- Arago
- Genfour
- Exilant Technologies
- Softomotive
- Sutherland Global Services
By the Product Type, the market is primarily segmented into:
- IT Process Automation
- Business Process Automation
By Applications, the market is segmented into:
- BFSI
- IT, Telecommunication & Media
- Travel, Hospitality & Transportation
- Retail & Consumer Goods
- Healthcare & Pharmaceuticals
- Manufacturing & Logistics
- Others
The Report covers the following Regions:
- North America
- United States
- Canada
- Mexico
- Asia Pacific
- China
- Japan
- South Korea
- India
- Australia
- Indonesia
- Thailand
- Malaysia
- Philippines
- Vietnam
- Europe
- Germany
- France
- UK
- Italy
- Russia
- Central & South America
- Middle East & Africa
- Turkey
- GCC Countries
- Egypt
- South Africa
Objective of the Service Delivery Automation Market Report:
- To assess the size of the market by value and volume
- Analyze the Service Delivery Automation Market in terms of regions and major countries
- Highlight recent developments and trends in the market
- Offer perceptive data regarding major market players in terms of key developments, strategies, and product portfolio
- Determine share of the Service Delivery Automation Market in terms of various segments such as by product type, application, and end-user
- Offer accurate projection of the market for the forecast period using state-of –the-art tools and the current primary and secondary research approaches
- Discuss major factors that impact growth of the Service Delivery Automation Market
The Service Delivery Automation Market engages the readers with all pivotal approaches to understand their position in the industry based on revenue or sales growth. The report efficiently evaluates the Service Delivery Automation Market from various dimensions to deliver an end-product that is informative, elaborate, and accurate and includes detailed market segmentation, regional analysis, and competition in the market. The information in the report is backed by annual company reports, financial reports, press releases, regulatory databases, government documents, and statistical databases.
For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Key Stakeholders:
- Material suppliers/wholesalers
- Market Distributors/traders
- Regulatory bodies
- Research organizations, and consulting firms
- Commercial research & developments (R&D)
- Trade associations and industry bodies
- Importers and exporters
- End-use industries
Available Customizations:
Custom research is one of the most crucial components of the business strategy that helps an organization gain insight into specific business sector, aligned with its specific area of interest. Thus, SMI offers more accurate, pragmatic, and actionable information specifically tailored to suit your business needs.
Table of Contents
Service Delivery Automation Market Report by Company, Regions, Types and Applications, Global Status and Forecast to 2025
1 Industry Overview of Service Delivery Automation
1.1 Service Delivery Automation Market Overview
1.1.1 Service Delivery Automation Product Scope
1.1.2 Market Status and Outlook
1.2 Global Service Delivery Automation Market Size and Analysis by Regions
1.2.1 North America
1.2.2 Europe
1.2.3 China
1.2.4 Rest of Asia Pacific
1.2.5 Central & South America
1.2.6 Middle East & Africa
1.3 Service Delivery Automation Market by Type
1.3.1 Global Service Delivery Automation Revenue (Million US$) and Growth Comparison by Type (2014-2025)
1.3.2 Global Service Delivery Automation Revenue Market Share by Type in 2018
1.3.3 IT Process Automation
1.3.4 Business Process Automation
1.4 Service Delivery Automation Market by End Users/Application
1.4.1 BFSI
1.4.2 IT, Telecommunication & Media
1.4.3 Travel, Hospitality & Transportation
1.4.4 Retail & Consumer Goods
1.4.5 Healthcare & Pharmaceuticals
1.4.6 Manufacturing & Logistics
1.4.7 Others
2 Global Service Delivery Automation Competition Analysis by Players
2.1 Global Service Delivery Automation Market Size (Million US$) by Players (2014-2019)
2.2 Competitive Status
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 Mergers & Acquisitions, Expansion Plans
3 Company (Top Players) Profiles and Key Data
3.1 IBM
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 Service Delivery Automation Revenue (Value) (2014-2019)
3.1.5 Recent Developments
3.2 Uipath SRL
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 Service Delivery Automation Revenue (Value) (2014-2019)
3.2.5 Recent Developments
3.3 Ipsoft
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 Service Delivery Automation Revenue (Value) (2014-2019)
3.3.5 Recent Developments
3.4 Blue Prism
3.4.1 Company Profile
3.4.2 Main Business/Business Overview
3.4.3 Products, Services and Solutions
3.4.4 Service Delivery Automation Revenue (Value) (2014-2019)
3.4.5 Recent Developments
3.5 Xerox
3.5.1 Company Profile
3.5.2 Main Business/Business Overview
3.5.3 Products, Services and Solutions
3.5.4 Service Delivery Automation Revenue (Value) (2014-2019)
3.5.5 Recent Developments
3.6 Nice Systems
3.6.1 Company Profile
3.6.2 Main Business/Business Overview
3.6.3 Products, Services and Solutions
3.6.4 Service Delivery Automation Revenue (Value) (2014-2019)
3.6.5 Recent Developments
3.7 Celaton Limited
3.7.1 Company Profile
3.7.2 Main Business/Business Overview
3.7.3 Products, Services and Solutions
3.7.4 Service Delivery Automation Revenue (Value) (2014-2019)
3.7.5 Recent Developments
3.8 Openspan
3.8.1 Company Profile
3.8.2 Main Business/Business Overview
3.8.3 Products, Services and Solutions
3.8.4 Service Delivery Automation Revenue (Value) (2014-2019)
3.8.5 Recent Developments
3.9 Automation Anywhere
3.9.1 Company Profile
3.9.2 Main Business/Business Overview
3.9.3 Products, Services and Solutions
3.9.4 Service Delivery Automation Revenue (Value) (2014-2019)
3.9.5 Recent Developments
3.10 Arago
3.10.1 Company Profile
3.10.2 Main Business/Business Overview
3.10.3 Products, Services and Solutions
3.10.4 Service Delivery Automation Revenue (Value) (2014-2019)
3.10.5 Recent Developments
3.11 Genfour
3.12 Exilant Technologies
3.13 Softomotive
3.14 Sutherland Global Services
4 Global Service Delivery Automation Market Size by Type and Application (2014-2019)
4.1 Global Service Delivery Automation Market Size by Type (2014-2019)
4.2 Global Service Delivery Automation Market Size by Application (2014-2019)
4.3 Potential Application of Service Delivery Automation in Future
4.4 Top Consumer/End Users of Service Delivery Automation
5 North America Service Delivery Automation Development Status and Outlook
5.1 North America Service Delivery Automation Market Size (2014-2019)
5.2 North America Service Delivery Automation Market Size and Market Share by Players (2014-2019)
5.3 North America Service Delivery Automation Market Size by Application (2014-2019)
6 Europe Service Delivery Automation Development Status and Outlook
6.1 Europe Service Delivery Automation Market Size (2014-2019)
6.2 Europe Service Delivery Automation Market Size and Market Share by Players (2014-2019)
6.3 Europe Service Delivery Automation Market Size by Application (2014-2019)
7 China Service Delivery Automation Development Status and Outlook
7.1 China Service Delivery Automation Market Size (2014-2019)
7.2 China Service Delivery Automation Market Size and Market Share by Players (2014-2019)
7.3 China Service Delivery Automation Market Size by Application (2014-2019)
8 Rest of Asia Pacific Service Delivery Automation Development Status and Outlook
8.1 Rest of Asia Pacific Service Delivery Automation Market Size (2014-2019)
8.2 Rest of Asia Pacific Service Delivery Automation Market Size and Market Share by Players (2014-2019)
8.3 Rest of Asia Pacific Service Delivery Automation Market Size by Application (2014-2019)
9 Central & South America Service Delivery Automation Development Status and Outlook
9.1 Central & South America Service Delivery Automation Market Size (2014-2019)
9.2 Central & South America Service Delivery Automation Market Size and Market Share by Players (2014-2019)
9.3 Central & South America Service Delivery Automation Market Size by Application (2014-2019)
10 Middle East & Africa Service Delivery Automation Development Status and Outlook
10.1 Middle East & Africa Service Delivery Automation Market Size (2014-2019)
10.2 Middle East & Africa Service Delivery Automation Market Size and Market Share by Players (2014-2019)
10.3 Middle East & Africa Service Delivery Automation Market Size by Application (2014-2019)
11 Market Forecast by Regions and Application (2019-2025)
11.1 Global Service Delivery Automation Market Size by Regions (2019-2025)
11.1.1 North America Service Delivery Automation Revenue and Growth Rate (2019-2025)
11.1.2 Europe Service Delivery Automation Revenue and Growth Rate (2019-2025)
11.1.3 China Service Delivery Automation Revenue and Growth Rate (2019-2025)
11.1.4 Rest of Asia Pacific Service Delivery Automation Revenue and Growth Rate (2019-2025)
11.1.5 Central & South America Service Delivery Automation Revenue and Growth Rate (2019-2025)
11.1.6 Middle East & Africa Service Delivery Automation Revenue and Growth Rate (2019-2025)
11.2 Global Service Delivery Automation Market Size by Application (2019-2025)
11.3 The Market Drivers in Future
12 Service Delivery Automation Market Dynamics
12.1 Industry Trends
12.2 Market Drivers
12.3 Market Challenges
12.4 Porters Five Forces Analysis
13 Research Finding /Conclusion
14 Methodology and Data Source
14.1 Methodology/Research Approach
14.1.1 Research Programs/Design
14.1.2 Market Size Estimation
14.1.3 Market Breakdown and Data Triangulation
14.2 Data Source
14.2.1 Secondary Sources
14.2.2 Primary Sources
14.3 Disclaimer
14.4 Author List
List of Table
List of Tables and Figures
Figure Global Service Delivery Automation Market Size (Million USD) Status and Outlook (2014-2025)
Table Global Service Delivery Automation Market Size (Million USD) and Growth Rate by Regions (2014-2025)
Figure Global Service Delivery Automation Market Share by Regions (2014-2019)
Figure North America Service Delivery Automation Market Size (Million USD) and Growth Rate (2014-2019)
Figure Europe Service Delivery Automation Market Size (Million USD) and Growth Rate (2014-2019)
Figure China Service Delivery Automation Market Size (Million USD) and Growth Rate (2014-2019)
Figure Rest of Asia Pacific Service Delivery Automation Market Size (Million USD) and Growth Rate (2014-2019)
Figure Central & South America Service Delivery Automation Market Size (Million USD) and Growth Rate (2014-2019)
Figure Middle East & Africa Service Delivery Automation Market Size (Million USD) and Growth Rate (2014-2019)
Figure Global Service Delivery Automation Market Share by Type in 2018 & 2025
Figure IT Process Automation Market Size (Million USD) and Growth Rate (2014-2019)
Figure Business Process Automation Market Size (Million USD) and Growth Rate (2014-2019)
Table Global Service Delivery Automation Market Size (Million US$) Comparison by Application (2014-2025)
Figure Global Service Delivery Automation Market Share by Application in 2018 & 2025
Figure Service Delivery Automation Market Size (Million USD) and Growth Rate in BFSI (2014-2019)
Figure Service Delivery Automation Market Size (Million USD) and Growth Rate in IT, Telecommunication & Media (2014-2019)
Figure Service Delivery Automation Market Size (Million USD) and Growth Rate in Travel, Hospitality & Transportation (2014-2019)
Figure Service Delivery Automation Market Size (Million USD) and Growth Rate in Retail & Consumer Goods (2014-2019)
Figure Service Delivery Automation Market Size (Million USD) and Growth Rate in Healthcare & Pharmaceuticals (2014-2019)
Figure Service Delivery Automation Market Size (Million USD) and Growth Rate in Manufacturing & Logistics (2014-2019)
Figure Service Delivery Automation Market Size (Million USD) and Growth Rate in Others (2014-2019)
Table Global Service Delivery Automation Revenue (Million US$) by Players (2014-2019)
Table Global Service Delivery Automation Revenue Market Share by Players (2014-2019)
Eigure Service Delivery Automation Market Size Share by Players in 2018
Table Global Service Delivery Automation Manufacturers Market Concentration Ratio (CR5 and HHI)
Figure Global Top 5 Players Service Delivery Automation Market Share in 2018
Figure Global Top 10 Players Service Delivery Automation Market Share in 2018
Table Service Delivery Automation Key Players Product/Service
Table Mergers & Acquisitions, Expansion Plans
Table IBM Basic Information List
Table IBM Description and Business Overview
Table IBM Service Delivery Automation Products, Services and Solutions
Table Revenue (Million US$) in Service Delivery Automation Business of IBM (2014-2019)
Table IBM Service Delivery Automation Recent Developments
Table Uipath SRL Basic Information List
Table Uipath SRL Description and Business Overview
Table Uipath SRL Service Delivery Automation Products, Services and Solutions
Table Revenue (Million US$) in Service Delivery Automation Business of Uipath SRL (2014-2019)
Table Uipath SRL Service Delivery Automation Recent Developments
Table Ipsoft Basic Information List
Table Ipsoft Description and Business Overview
Table Ipsoft Service Delivery Automation Products, Services and Solutions
Table Revenue (Million US$) in Service Delivery Automation Business of Ipsoft (2014-2019)
Table Ipsoft Service Delivery Automation Recent Developments
Table Blue Prism Basic Information List
Table Blue Prism Description and Business Overview
Table Blue Prism Service Delivery Automation Products, Services and Solutions
Table Revenue (Million US$) in Service Delivery Automation Business of Blue Prism (2014-2019)
Table Blue Prism Service Delivery Automation Recent Developments
Table Xerox Basic Information List
Table Xerox Description and Business Overview
Table Xerox Service Delivery Automation Products, Services and Solutions
Table Revenue (Million US$) in Service Delivery Automation Business of Xerox (2014-2019)
Table Xerox Service Delivery Automation Recent Developments
Table Nice Systems Basic Information List
Table Nice Systems Description and Business Overview
Table Nice Systems Service Delivery Automation Products, Services and Solutions
Table Revenue (Million US$) in Service Delivery Automation Business of Nice Systems (2014-2019)
Table Nice Systems Service Delivery Automation Recent Developments
Table Celaton Limited Basic Information List
Table Celaton Limited Description and Business Overview
Table Celaton Limited Service Delivery Automation Products, Services and Solutions
Table Revenue (Million US$) in Service Delivery Automation Business of Celaton Limited (2014-2019)
Table Celaton Limited Service Delivery Automation Recent Developments
Table Openspan Basic Information List
Table Openspan Description and Business Overview
Table Openspan Service Delivery Automation Products, Services and Solutions
Table Revenue (Million US$) in Service Delivery Automation Business of Openspan (2014-2019)
Table Openspan Service Delivery Automation Recent Developments
Table Automation Anywhere Basic Information List
Table Automation Anywhere Description and Business Overview
Table Automation Anywhere Service Delivery Automation Products, Services and Solutions
Table Revenue (Million US$) in Service Delivery Automation Business of Automation Anywhere (2014-2019)
Table Automation Anywhere Service Delivery Automation Recent Developments
Table Arago Basic Information List
Table Arago Description and Business Overview
Table Arago Service Delivery Automation Products, Services and Solutions
Table Revenue (Million US$) in Service Delivery Automation Business of Arago (2014-2019)
Table Arago Service Delivery Automation Recent Developments
Table Genfour Basic Information List
Table Exilant Technologies Basic Information List
Table Softomotive Basic Information List
Table Sutherland Global Services Basic Information List
Table Global Service Delivery Automation Market Size by Type (2014-2019) (Million US$)
Figure Global Service Delivery Automation Revenue Market Share by Type in 2018
Table Global Service Delivery Automation Market Size by Application (2014-2019) (Million US$)
Figure Global Service Delivery Automation Revenue Market by Application in 2018
Table Top Consumer/End Users of Service Delivery Automation
Figure North America Service Delivery Automation Market Size and Growth Rate(2014-2019) (Million USD)
Table North America Service Delivery Automation Market Size by Players (2014-2019)(Million US$)
Figure North America Service Delivery Automation Market Size Share by Players in 2018
Table North America Service Delivery Automation Market Size by Application (2014-2019) (Million US$)
Figure North America Service Delivery Automation Revenue Market Share by Application (2014-2019)
Figure North America Service Delivery Automation Market Size Share by Application in 2018
Figure Europe Service Delivery Automation Market Size and Growth Rate(2014-2019) (Million USD)
Table Europe Service Delivery Automation Market Size by Players (2014-2019)(Million US$)
Figure Europe Service Delivery Automation Market Size Share by Players in 2018
Table Europe Service Delivery Automation Market Size by Application (2014-2019) (Million US$)
Figure Europe Service Delivery Automation Revenue Market Share by Application (2014-2019)
Figure Europe Service Delivery Automation Market Size Share by Application in 2018
Figure China Service Delivery Automation Market Size and Growth Rate(2014-2019) (Million USD)
Table China Service Delivery Automation Market Size by Players (2014-2019)(Million US$)
Figure China Service Delivery Automation Market Size Share by Players in 2018
Table China Service Delivery Automation Market Size by Application (2014-2019) (Million US$)
Figure China Service Delivery Automation Revenue Market Share by Application (2014-2019)
Figure China Service Delivery Automation Market Size Share by Application in 2018
Figure Rest of Asia Pacific Service Delivery Automation Market Size and Growth Rate(2014-2019) (Million USD)
Table Rest of Asia Pacific Service Delivery Automation Market Size by Players (2014-2019)(Million US$)
Figure Rest of Asia Pacific Service Delivery Automation Market Size Share by Players in 2018
Table Rest of Asia Pacific Service Delivery Automation Market Size by Application (2014-2019) (Million US$)
Figure Rest of Asia Pacific Service Delivery Automation Revenue Market Share by Application (2014-2019)
Figure Rest of Asia Pacific Service Delivery Automation Market Size Share by Application in 2018
Figure Central & South America Service Delivery Automation Market Size and Growth Rate(2014-2019) (Million USD)
Table Central & South America Service Delivery Automation Market Size by Players (2014-2019)(Million US$)
Figure Central & South America Service Delivery Automation Market Size Share by Players in 2018
Table Central & South America Service Delivery Automation Market Size by Application (2014-2019) (Million US$)
Figure Central & South America Service Delivery Automation Revenue Market Share by Application (2014-2019)
Figure Central & South America Service Delivery Automation Market Size Share by Application in 2018
Figure Middle East & Africa Service Delivery Automation Market Size and Growth Rate(2014-2019) (Million USD)
Table Middle East & Africa Service Delivery Automation Market Size by Players (2014-2019)(Million US$)
Figure Middle East & Africa Service Delivery Automation Market Size Share by Players in 2018
Table Middle East & Africa Service Delivery Automation Market Size by Application (2014-2019) (Million US$)
Figure Middle East & Africa Service Delivery Automation Revenue Market Share by Application (2014-2019)
Figure Middle East & Africa Service Delivery Automation Market Size Share by Application in 2018
Figure Global Service Delivery Automation Market Size and Growth Rate (Value) (2019-2025) (Million US$)
Table Global Service Delivery Automation Market Size by Regions (2019-2025) (Million US$)
Figure Global Service Delivery Automation Market Size Share by Regions (2019-2025)
Figure Global Service Delivery Automation Market Size Share by Regions in 2025
Figure North America Service Delivery Automation Revenue (Million USD) and Growth Rate (2019-2025)
Figure Europe Service Delivery Automation Revenue (Million USD) and Growth Rate (2019-2025)
Figure China Service Delivery Automation Revenue (Million USD) and Growth Rate (2019-2025)
Figure Rest of Asia Pacific Service Delivery Automation Revenue (Million USD) and Growth Rate (2019-2025)
Figure Central & South America Service Delivery Automation Revenue (Million USD) and Growth Rate (2019-2025)
Figure Middle East & Africa Service Delivery Automation Revenue (Million USD) and Growth Rate (2019-2025)
Table Global Service Delivery Automation Market Size by Application (2019-2025) (Million USD)
Figure Global Service Delivery Automation Market Size by Application (2019-2025)
Figure Global Service Delivery Automation Market Size by Application in 2025
Table Global Service Delivery Automation Market Size by Type (2019-2025) (Million US$)
Figure Global Service Delivery Automation Market Size by Type (2019-2025)
Figure Global Service Delivery Automation Market Size by Type in 2025
Table Market Top Trends
Table Key Drivers: Impact Analysis (2019-2025)
Table Key Challenges
Figure Porter's Five Forces Analysis
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources
